FREQUENTLY ASKED QUESTIONS Do I have to have flight experience before I participate in a simulator session? No, since you will be accompanied by an instructor who will explain all the theoretical aspects necessary to an enjoyable experience. Will I be accompanied during the simulator session? Yes, you will be accompanied during the whole session by an instructor who will explain all the theoretical aspects necessary to an enjoyable experience. What will I do during the simulator session? Please read our „SMART ENTERTAINMENT” section of the website for more details regarding entertainment sessions. How do I book a simulator experience? All bookings are done through the „Bookings” section of our website. Can I offer someone a simulator experience as a gift? Yes! We promise it is one of the best gifts you can offer to anyone. Visit the „Gift cards” section of our website. Can I offer a voucher in printed form? We do not sell printed vouchers, instead you may fill in the voucher recipient box with your e-mail address, following which you may print it and offer it in this form. How can I pay for the simulator session? We offer our clients 3 methods of payment: ONLINE, when you book the session – the booking is confirmed instantaneously and you will receive a confirmation mail. CARD, after the session – requires confirmation from you one day before the booking. CASH, after the session – requires confirmation from you one day before the booking and an 11 lei per booked slot overtax is applied. I have a gift card, how can I claim the simulator session? Please visit the „Bookings” section of our website and enter the gift card code in the „Codul cupon” field. Can I come with anyone else in the simulator? Yes, you may invite other persons to accompany you during the simulator session, with the condition that they are at least 5 years of age. Do you recommend a simulator session if I have fear of flight? Actually, fear of flight is the fear of not being in control of what is happening; thing which we will practice together! Where is the simulator located? Our headquarters are in Aleea Valeriu Bologa 3, Bloc 2, Spațiu comercial 5, Cluj-Napoca, 400436, Cluj, România.